Services/API & System Integrations

08

Your systems should talk toeach other.

We connect the software that already runs your business — replacing fragile manual hand-offs with reliable APIs, synchronised data and automated workflows.

Discuss an integration See use cases

Reliable integrations

Stable and secure

Synchronised data

No manual work

Automated workflows

Save time & reduce errors

Built to scale

From MVP to enterprise

02what this actually means

Disconnected software creates manual work.

Every time someone copies data from one system into another, you pay for it in time, errors and delay. We build the integration layer — APIs, webhooks, queues and sync jobs — so data flows to where it's needed, once, correctly, and your systems act like one.

Connect

Link your CRM, ERP, payments and messaging through APIs.

Sync

Keep data consistent between systems, in both directions.

Automate

Trigger workflows automatically when something changes.

Report

See the whole business in one reliable set of numbers.

03What we build

Real deliverables, not vague capability.

01

API design & development

Well-documented, versioned APIs for your products and partners.

02

CRM & ERP integrations

Two-way sync between sales, finance, inventory and operations systems.

03

Payment & messaging integrations

Gateways, WhatsApp, SMS and email wired into your workflows.

04

Data pipelines

Move, clean and consolidate data across systems for reporting and decisions.

05

Workflow orchestration

Multi-step, event-driven automations spanning several systems.

06

Legacy system bridges

Expose old systems through modern APIs without replacing them.

Before and after

Watch disconnected systems become one ecosystem.

01/04

Today: each tool holds its own version of the truth.

05capabilities

Technical depth behind every project.

Consistent, secure and documented APIs with versioning, pagination and predictable errors.

  • REST and GraphQL APIs
  • OpenAPI documentation
  • Partner APIs

Technologies

RESTGraphQLOpenAPI

Keep leads, contacts and deals synchronised between your CRM and everything around it.

  • Website to CRM
  • WhatsApp to CRM
  • Two-way contact sync

Technologies

CRM APIsWebhooksOAuth

Connect orders, inventory and invoices across operations and finance.

  • Order to invoice
  • Inventory sync
  • Payment reconciliation

Technologies

ERP APIsScheduled syncIdempotent jobs

Event-driven architecture so systems react in seconds instead of waiting for batches.

  • Order created events
  • Status change notifications
  • Retry and dead-letter handling

Technologies

WebhooksMessage queuesRetries

Reliable extract, transform and load with validation so reports can be trusted.

  • Nightly consolidation
  • Data cleansing
  • Reporting warehouse

Technologies

ETLSQLScheduling

Coordinate long-running, multi-step processes with branching, waits and human approvals.

  • Order fulfilment flows
  • Onboarding sequences
  • Approval chains

Technologies

Workflow enginesQueuesState tracking

Authentication, rate limits, secrets management and monitoring on every connection.

  • API keys and OAuth
  • Rate limiting
  • Failure alerts

Technologies

OAuthSecrets managementMonitoring

Put a modern API in front of older systems, files or databases.

  • Database adapters
  • File-based integration
  • SOAP to REST

Technologies

AdaptersSOAP / RESTSFTP

06real-world use cases

See it working inside a business like yours.

Flow · 6 steps

  1. Enquiry from web, WhatsApp or email
  2. Normalised
  3. Duplicate check
  4. CRM record created
  5. Owner assigned
  6. Follow-up scheduled

07how syntaxlab builds it

An engineering process, not a guess.

01

Discover

Inventory your systems, data flows and the manual steps between them.

02

Architect

Design data contracts, sync direction, error handling and security.

03

Prototype

Prove the riskiest integration against a real sandbox first.

04

Engineer

Build connectors, APIs and jobs with retries and idempotency.

05

Integrate

Wire systems together and map every field and status.

06

Test

Failure cases, duplicates, rate limits and reconciliation.

07

Deploy

Roll out with monitoring, alerts and rollback.

08

Improve

Watch flows in production and extend to the next system.

08technology

Connectors builtto survive failure.

Interfaces

  • REST
  • GraphQL
  • Webhooks
  • OpenAPI

Processing

  • Message queues
  • Background workers
  • Schedulers
  • Retries

Data

  • PostgreSQL
  • Redis
  • ETL
  • Validation

Operations

  • Monitoring
  • Alerting
  • Secrets management
  • Audit logs

Technology follows the problem — not the other way around.

09related work

Proof, after the explanation.

Proof in production

TeamsUp

AI-powered customer conversations, follow-ups and team operations in one place — engineered and operated by SyntaxLab.

Visit TeamsUp

10explore related expertise

AI & AutomationAgents and automations that act inside your business.Custom SoftwareBuild software around your operations.Cloud & DevOpsInfrastructure designed to stay available.

11faq

Questions we're usually asked.

If it has an API, database or export mechanism, yes. We assess your specific systems during discovery and tell you what's feasible.

We can often integrate through its database, file exchange or an adapter layer. We'll recommend the safest option.

Idempotent operations, unique identifiers, retries with back-off, dead-letter queues and reconciliation reports.

Where systems support webhooks or events, yes. Otherwise we use frequent scheduled sync, chosen to fit the business need.

OAuth or API keys stored in secrets managers, least-privilege access, encrypted transport and audit logs.

Yes — versioned, documented and rate-limited, with developer documentation.

A single well-documented integration can be a matter of weeks. Multi-system programmes are phased so each connection delivers value early.

Ready to connectthe systems youalready have?

Tell us what needs to talk to what. We'll map the flows.

Discuss your integration